Proudly Serving All of Kentucky

Our mission is to provide convenient, quality healthcare that is affordable and easily accessible to the people of Kentucky.

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Read Our Testimonials

We take pride in delivering quality healthcare to Olive Hill and the surrounding counties.
Awesome Service Experience

This place is awesome! Kristin was so helpful and got me squared away!

Ryne C.
Fast and Convenient

Carter Telehealth was so efficient and easy to use! I love that they offer same-day and next-appointment options. And a plus that I didn’t have to leave home!

Nicole B.
Help When Needed

After three sleepless nights, Kristin saw my son after school from our laptop! He finally got the treatment he needed and we had a restful night! Not having to wait in the doctor’s office was the second best part! We love her!

Ashley B.
Care Like Family

If you want to be treated with love and care, as if you were a part of her family, then I HIGHLY recommend Kristin at Carter Healthcare!

Haley S.

Quality healthcare, anywhere.

We have more ways than one to get you the help you deserve

Patient Portal

Send and receive messages to your provider, book appointments, and complete required paperwork prior to your appointment.

Sick Visits

Including sore throat, skin rash, pink eye, allergies, and more. We also provide an option for visits for school excuses! Easy and convenient, with parents in mind.

Labs & Routine Screenings

We have partnered with both LabCorp and UK Kings Daughter's Laboratories to provide our patients affordable and convenient options for all their laboratory needs.

Diagnostic Testing

We can order labs, x-rays, send referrals, and more! Our team ensures every test and referral is tailored to your unique health needs.

Medication Refills

Our providers can refill most medications for 1-3 months at a time. We offer quick, hassle-free prescription refills to help you stay on track with your treatment.

In-Person, Telehealth, or Walk-In Care

We make it easy. Schedule an appointment, connect with a provider from home via telehealth, or simply walk into our clinic—no appointment needed! Our friendly team is ready to help. Call now to get started!
Call Now & Book

Returning Patient?

Sign into your patient portal and message your provider, book future appointments, and complete required paperwork. 
Patient Portal

Carter Telehealth’s Appointment Cancellation Policy

Scroll down to agree to the policy below.

1. Please note that Carter Telehealth requires a 24-hour notice if you need to cancel or reschedule your appointment, this includes same day appointments. This will allow us the opportunity to provide care to another patient. Failure to cancel or reschedule your appointment prior to this time will result in a $25 cancellation fee, charged to the card on file.

2. Unfortunately, a “No-Show” or missed appointment, without the proper 24-hour notification will also result in a $25 cancellation fee. We apologize for any inconvenience.

3. If you are 15 or more minutes late for your appointment, you will be considered a “No Show” and the appointment will be cancelled. If you are having trouble logging in and/or know you will be late, please call or text the office at 606-225-4443 to let the provider know and see how they can assist you.

4. As a courtesy, you will receive an appointment reminder call/text/email one day prior to your appointment. Please note, if a courtesy reminder is not received, the cancellation policy remains in effect. The reminder is a courtesy, not a condition to the cancellation policy.

5. Providers at Carter Telehealth are licensed to practice within the state of Kentucky ONLY. For this reason, the patient must be in the state of Kentucky at the time of the telehealth visit or the appointment will be cancelled. A $25 processing fee will be applied to the card on file.

6. If the provider must cancel for any reason, you will be refunded the full amount of the prepayment. Please understand that if/when it happens, we are regretfully cancelling and apologize for any inconvenience it may cause you.

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