✨ Wellness Starts From Within ✨

April 18, 2026

At Carter Healthcare, we’re passionate about helping our community feel their best through natural, effective, and affordable wellness services 💚

We believe in supporting the body in ways that promote healing, reduce inflammation, and improve overall well-being—without always jumping straight to medications.

Here’s how we support your health journey:

🌿 Red Light Therapy – supports cellular function, improves skin health, reduces inflammation, and aids in muscle recovery

🌿 SoftWave Therapy – helps support cellular function, relieve pain, and promote healing using advanced technology

🌿 Nutrition Services – personalized guidance to fuel your body and support long-term wellness

🌿 Halo Salt Sauna – promotes relaxation, respiratory support, and overall wellness

🌿 Occupational Therapy (Olive Hill only) – helping you move, function, and live better

🌿 Walk-In Care (Olive Hill only) – convenient care when you need it most

🌿 Telehealth Visits – convenient access to care from the comfort of your home

We love helping our patients feel better—naturally—and making these services accessible for our community.

Your health matters. And we’re here to support you every step of the way.

📞 Call us to learn more

Carter Telehealth’s Appointment Cancellation Policy

Scroll down to agree to the policy below.

1. Please note that Carter Telehealth requires a 24-hour notice if you need to cancel or reschedule your appointment, this includes same day appointments. This will allow us the opportunity to provide care to another patient. Failure to cancel or reschedule your appointment prior to this time will result in a $25 cancellation fee, charged to the card on file.

2. Unfortunately, a “No-Show” or missed appointment, without the proper 24-hour notification will also result in a $25 cancellation fee. We apologize for any inconvenience.

3. If you are 15 or more minutes late for your appointment, you will be considered a “No Show” and the appointment will be cancelled. If you are having trouble logging in and/or know you will be late, please call or text the office at 606-225-4443 to let the provider know and see how they can assist you.

4. As a courtesy, you will receive an appointment reminder call/text/email one day prior to your appointment. Please note, if a courtesy reminder is not received, the cancellation policy remains in effect. The reminder is a courtesy, not a condition to the cancellation policy.

5. Providers at Carter Telehealth are licensed to practice within the state of Kentucky ONLY. For this reason, the patient must be in the state of Kentucky at the time of the telehealth visit or the appointment will be cancelled. A $25 processing fee will be applied to the card on file.

6. If the provider must cancel for any reason, you will be refunded the full amount of the prepayment. Please understand that if/when it happens, we are regretfully cancelling and apologize for any inconvenience it may cause you.

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