❄️ Winter Weather Reminder ❄️

January 23, 2026

With winter weather moving in, now is a great time to prepare and stay safe — especially if travel becomes difficult.

🩺 If you’re snowed in, remember these tips:

Stay hydrated and rest if you’re feeling under the weather

Use fever reducers and over-the-counter cold/flu medications as directed

Humidifiers, warm fluids, and steam can help ease congestion

Monitor symptoms closely, especially in children, older adults, and those with chronic conditions

💊 Very important:

Please make sure all prescriptions are filled prior to the storm. Weather and road conditions can delay pharmacy access, so having medications on hand is essential.

🏠 General winter safety tips:

Keep extra blankets, food, and water available

Avoid unnecessary travel if roads are icy

Check on elderly neighbors and family members if it’s safe to do so

⏰ Clinic hours:

At this time, we are unsure how the weather may affect next week’s clinic hours. Please follow our page for the most up-to-date information and any schedule changes.

Stay safe, stay warm, and take care of each other. ❤️

— Carter Healthcare

Carter Telehealth’s Appointment Cancellation Policy

Scroll down to agree to the policy below.

1. Please note that Carter Telehealth requires a 24-hour notice if you need to cancel or reschedule your appointment, this includes same day appointments. This will allow us the opportunity to provide care to another patient. Failure to cancel or reschedule your appointment prior to this time will result in a $25 cancellation fee, charged to the card on file.

2. Unfortunately, a “No-Show” or missed appointment, without the proper 24-hour notification will also result in a $25 cancellation fee. We apologize for any inconvenience.

3. If you are 15 or more minutes late for your appointment, you will be considered a “No Show” and the appointment will be cancelled. If you are having trouble logging in and/or know you will be late, please call or text the office at 606-225-4443 to let the provider know and see how they can assist you.

4. As a courtesy, you will receive an appointment reminder call/text/email one day prior to your appointment. Please note, if a courtesy reminder is not received, the cancellation policy remains in effect. The reminder is a courtesy, not a condition to the cancellation policy.

5. Providers at Carter Telehealth are licensed to practice within the state of Kentucky ONLY. For this reason, the patient must be in the state of Kentucky at the time of the telehealth visit or the appointment will be cancelled. A $25 processing fee will be applied to the card on file.

6. If the provider must cancel for any reason, you will be refunded the full amount of the prepayment. Please understand that if/when it happens, we are regretfully cancelling and apologize for any inconvenience it may cause you.

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