Author: ryne

  • January 19, 2026
    Save yourself a drive to urgent care and come see us instead! At Carter Healthcare, we offer fast, in-house testing…

  • January 18, 2026
    Today is your reminder to slow down— to rest your body, clear your mind, and breathe a little deeper. Health…

  • January 18, 2026
    Healthy choices don’t have to be complicated — it’s all about the little things 🙌 ✔️ Get outside and move…

  • January 17, 2026
    We’re scheduling SoftWave therapy appointments for Wednesday, January 21 at Carter Wellness Clinic in Morehead. 💡 Reminder: SoftWave is offered…

  • January 15, 2026
    Screens are everywhere, but too much can impact attention, routines, and regulation—especially for kids. ✨ Occupational Therapy can help by:…

  • January 14, 2026
    THANK YOU for keeping us busy today in Morehead! We had an excellent turnout and saw immediate and amazing results!…

  • January 14, 2026
    Dr. Charla Burchett is in the clinic and already 3 SoftWave treatments in and staying busy! ✨ $50 per joint…

  • January 13, 2026
    Staying healthy starts with the little things—especially during sick season! ✅ Prevent the spread • Wash hands often • Cover…

  • January 12, 2026
    Living with Alpha-Gal can feel overwhelming — reactions to red meat, constant label-checking, inflammation, GI upset, joint pain, and fatigue…

  • January 12, 2026
    Just a reminder of our hours this week at Carter Healthcare: 📍 Olive Hill Location • Monday–Thursday: 8:00–4:30 • Friday:…

Carter Telehealth’s Appointment Cancellation Policy

Scroll down to agree to the policy below.

1. Please note that Carter Telehealth requires a 24-hour notice if you need to cancel or reschedule your appointment, this includes same day appointments. This will allow us the opportunity to provide care to another patient. Failure to cancel or reschedule your appointment prior to this time will result in a $25 cancellation fee, charged to the card on file.

2. Unfortunately, a “No-Show” or missed appointment, without the proper 24-hour notification will also result in a $25 cancellation fee. We apologize for any inconvenience.

3. If you are 15 or more minutes late for your appointment, you will be considered a “No Show” and the appointment will be cancelled. If you are having trouble logging in and/or know you will be late, please call or text the office at 606-225-4443 to let the provider know and see how they can assist you.

4. As a courtesy, you will receive an appointment reminder call/text/email one day prior to your appointment. Please note, if a courtesy reminder is not received, the cancellation policy remains in effect. The reminder is a courtesy, not a condition to the cancellation policy.

5. Providers at Carter Telehealth are licensed to practice within the state of Kentucky ONLY. For this reason, the patient must be in the state of Kentucky at the time of the telehealth visit or the appointment will be cancelled. A $25 processing fee will be applied to the card on file.

6. If the provider must cancel for any reason, you will be refunded the full amount of the prepayment. Please understand that if/when it happens, we are regretfully cancelling and apologize for any inconvenience it may cause you.

Please enable JavaScript in your browser to complete this form.