Category: Facebook

  • March 3, 2026
    Our Thursday SoftWave Therapy appointments in Olive Hill are ALMOST FULL! We have ONE opening remaining! Thank you to everyone…

  • March 3, 2026
    One of our favorite things to hear is: “I can’t believe how much better I feel.” 🙌 At Carter Healthcare,…

  • March 2, 2026
    We’re keeping the wellness momentum going 💙 🔴 Red Light Therapy will remain just $30 per session through the entire…

  • March 1, 2026
    In a world that glorifies hustle… Today is your reminder that rest is productive. Rest isn’t lazy. Rest is medicine.…

  • March 1, 2026
    🌟Our WHY at Carter Healthcare & Carter Wellness Clinic🌟 At the heart of everything we do is a simple mission:…

  • February 27, 2026
    So many of our patients have had incredible success with weight loss medications. But long-term success comes from something even…

  • February 27, 2026
    One of the most exciting things we see at Carter Healthcare? 🔥 Clients losing up to 10 inches in ONE…

  • February 26, 2026
    For many families, tax refund time is a chance to catch up, breathe a little easier… and maybe even invest…

  • February 25, 2026
    We’ve had so many new faces lately so we wanted to share this video again all about Red Light Therapy!…

  • February 24, 2026
    Dr. Charla Burchett, DNP, APRN will be at Carter Wellness Clinic – Morehead tomorrow seeing patients for SoftWave Therapy appointments!…

Carter Telehealth’s Appointment Cancellation Policy

Scroll down to agree to the policy below.

1. Please note that Carter Telehealth requires a 24-hour notice if you need to cancel or reschedule your appointment, this includes same day appointments. This will allow us the opportunity to provide care to another patient. Failure to cancel or reschedule your appointment prior to this time will result in a $25 cancellation fee, charged to the card on file.

2. Unfortunately, a “No-Show” or missed appointment, without the proper 24-hour notification will also result in a $25 cancellation fee. We apologize for any inconvenience.

3. If you are 15 or more minutes late for your appointment, you will be considered a “No Show” and the appointment will be cancelled. If you are having trouble logging in and/or know you will be late, please call or text the office at 606-225-4443 to let the provider know and see how they can assist you.

4. As a courtesy, you will receive an appointment reminder call/text/email one day prior to your appointment. Please note, if a courtesy reminder is not received, the cancellation policy remains in effect. The reminder is a courtesy, not a condition to the cancellation policy.

5. Providers at Carter Telehealth are licensed to practice within the state of Kentucky ONLY. For this reason, the patient must be in the state of Kentucky at the time of the telehealth visit or the appointment will be cancelled. A $25 processing fee will be applied to the card on file.

6. If the provider must cancel for any reason, you will be refunded the full amount of the prepayment. Please understand that if/when it happens, we are regretfully cancelling and apologize for any inconvenience it may cause you.

Please enable JavaScript in your browser to complete this form.